Privacy policy

At Aliciacha, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.


1. Information We Collect

We collect the following types of information to fulfill orders, improve your shopping experience, and meet legal obligations:

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

  • Payment information (processed securely by third-party payment processors)

b. Device and Usage Information

When you browse our store, we automatically receive data including:

  • IP address

  • Browser type and version

  • Time zone

  • Cookies and usage data

  • Pages viewed and actions taken on our site


2. How We Use Your Information

We use your information for purposes such as:

  • Processing and fulfilling orders

  • Communicating order updates and customer support

  • Detecting and preventing fraud or abuse

  • Improving website functionality and shopping experience

  • Complying with legal and tax obligations

  • Marketing (only with your consent, where applicable)


3. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties as needed to operate our business, including:

  • Payment processors (e.g., PayPal)

  • Shipping carriers (e.g., USPS, UPS)

  • Marketing and analytics providers (e.g., Google Analytics)

  • Legal or regulatory authorities, if required by law

All third parties are obligated to keep your data confidential and only use it to perform specific services for Aliciacha.


4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to:

  • Maintain session information

  • Analyze traffic and usage trends

  • Remember user preferences

  • Provide personalized advertising (where legally allowed)

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.


5. Data Security

We implement industry-standard security measures to safeguard your data, including:

  • SSL encryption

  • Secure payment gateways

  • Access controls for internal data handling

While we take reasonable precautions, no transmission or storage system is 100% secure. You share your information at your own risk.


6. Your Rights

As a U.S. resident, you have the right to:

  • Access, correct, or delete your personal information

  • Request information about how your data is used

  • Opt out of marketing emails at any time by using the “unsubscribe” link

To exercise these rights, please contact us at help@aliciacha.com.


7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for immediate removal.


8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.


9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting to the site. The “Effective Date” above indicates when this policy was last updated.

We encourage you to review this policy periodically to stay informed about how we protect your information.


10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us:

📧 help@aliciacha.com